Five tools, one account

Take Control With Responsible Gambling at Sambaslots Casino

Play from 18+ only; deposit limits, loss limits, session time reminders, reality checks and self-exclusion sit in every Sambaslots Casino account.

Set your limits

Licensed and regulated under 54056-8139-R-658543

While you decide

Rules First, Play Second

See who regulates play here and where to ring for help, without hunting for it.

Minimum age18+

Regulator and licenceUK Gambling Commission, 54056-8139-R-658543

Self-exclusion registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit and exclusion questions[email protected]

Built-in protections

Control Over Time and Money

Lifts the worry that the controls are buried where you cannot find them.

Set a Deposit Cap

Cap the money you pay in before any play begins. Set it while the evening is a plan, not after a loss.

Fix Your Stop Point

Decide how much of a loss ends the session. Fix that stopping point when chasing a bad run starts to feel familiar.

Mid-Session Nudge

An alert lands while you play, so a long sit does not pass unnoticed. Switch it on when evenings tend to stretch further than you planned.

Facts Over Feelings

A summary of time and spend appears at intervals you choose, keeping the picture honest. Bring it in when play blurs into one long stretch.

Close the Account

Closes your account to play for as long as you choose, and it holds when your mind changes. Use it when a pause is not enough.

At the settings screen

Where do limits live in your account?

Takes the guesswork out of finding the settings, choosing a figure and knowing it has stuck.

Open Your Profile

Open your profile menu and find the section holding limits and controls. Check you are signed into your own account, with your balance showing.

Match Tool to Worry

Pick deposit, loss or session time depending on what worries you most. A money cap suits a tight budget; time caps suit long evenings.

Before You Confirm

Choose how long the limit should run and read how long it holds before you confirm. Choose a span you can keep without effort.

Set and Seen

Confirm the limit and return to the settings screen to see it listed. If the figure does not appear, contact support before you play.

Getting Help

Confidential Help Across the United Kingdom

Keep these two numbers where you can find them, because a limit holds better with people behind it.

National Gambling Helpline (GamCare)

Reach a free, confidential line at any hour on any day, staffed for players and for worried relatives, with referral onward to local support when it helps. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Join a free peer-led meeting without booking ahead; relatives and friends sit in on mixed meetings, and a phone line answers questions before you go. gamblersanonymous.org.uk

The Gap Between a Break and an Exclusion

Need Play Closed for a Bit? Choose a short pause in your account when you want play closed but not ended: your balance stays, sign-in stops for the length you pick, and the break lifts on the day you set. Ask support if you cannot find the switch.

No Access, No Change of Mind. Close your account to play for a long block by asking support to apply self-exclusion; the block cannot be lifted early, whatever changes for you in the meantime. Save the helpline number before it starts.

Register Once, Stop Everywhere. Add GAMSTOP, run by The National Online Self Exclusion Scheme Limited, to block every licensed site in this country for at least six months, with longer options if you want them. Register online and confirm by email; it can take up to 24 hours to apply. gamstop.co.uk

Protecting a Shared Phone or Laptop

Proof Before Payment, Not After. Ask each new account holder for proof of identity before a first withdrawal is paid, because Sambaslots Casino is open to players of 18 and over only. A birth date is checked at registration and again whenever documents are reviewed.

Keep Shared Devices Closed. Install blocking software on the family computer or phone that keeps gambling pages closed to everyone else in the house. Set it with the person who owns the device, so the block stays on when you are not at home.

Who Do I Call as a Partner? Speak plainly, without blame, and let the person say what they want to change before you offer anything. Then ring the National Gambling Helpline on 0808 8020 133, free at any hour, for advice that covers relatives as well as players.

Is Play Still Fun for You?

Check these against your last few sessions rather than your worst one, because early signals are easier to act on than late ones. Set a limit or a pause the same evening you notice two or three.

Look down this list and count the lines that sound like your week.

Playing longer than you planned to
Chasing a loss with a bigger deposit
Hiding deposits from your household
Borrowing money to keep playing
Checking results at work or late at night
Feeling flat when you are not playing
Wanting to raise a limit you set

Where You Are Now

Before You Ask, Here Is the Ground

We answer these the way we run the account: limits first, pressure never.

If I change my mind, can my exclusion be lifted before the end?+

No. A self-exclusion runs for the whole period you chose, and it cannot be shortened or lifted early, whatever the reason. Treat the length as fixed and pick one you can live with.

What does a short pause actually change in my account?+

A pause stops play and deposits for the time you pick, then reopens by itself with no call or email needed. Limits you set earlier stay where they are, and the account and its balance remain in place.

Can support close my account permanently for good?+

Yes. Write to [email protected] and ask for permanent closure rather than a pause. Our team confirms the closure by email, and reopening later needs a fresh request and full checks.

Does excluding myself here also shut me out of other casinos?+

No. A self-exclusion taken in your Sambaslots Casino account covers this site only. For a block across other licensed sites, join GAMSTOP, the national scheme, separately.

Can I set deposit limits from my phone, on the mobile version?+

Yes. The mobile version carries the same account section as the desktop, with deposit limits, loss limits and self-exclusion in the same place. You set the figure yourself and it applies as soon as you save it.

Why do you need my age checked before I play?+

Gambling here is for adults aged 18 and over, so we confirm age before real-money play begins. It is a licence condition rather than a formality, and accounts that cannot be confirmed stay closed.